This privacy policy informs you of your choices and our practices regarding any personal data you provide to us. Your use of the mobile game ("Game") distributed by X·Studio ("we", "us" or "our") involves the collection and use of your personal data. It is important for you to understand how this happens and how you may control it.
When you contract to use the Game (the "Game Services" or "Services"), you accept our rules and policies regarding your personal data and you expressly consent to us collecting, processing, using and storing your personal data, as described in this policy.
You acknowledge that you have read and understood this privacy policy. If you do not agree with this privacy policy, you must not use the Game Services. If you change your mind in the future, you may withdraw your consent to use of your personal data in accordance with this policy.
This section describes the different types of personal data we collect and how we collect it. We will collect and use the following data about you:
1.1.1 When you register for the Game (including your nominated nickname, and information we import from your connected social media account, e.g. Facebook, Twitter or Apple sign-in account) in order to set up your profile, including your name as it appears on your social media profile and your profile picture.
1.1.2 When you set up your profile for the Game (including information you voluntarily elect to provide in order to customize gameplay, such as gender).
1.1.3 When you submit your contact details to us (including your name, email address and physical address) as part of promotional activities for the Game.
1.1.4 When you make purchases in the Game (in which case we will process the information you provide to us to facilitate the payment).
1.1.5 When you want to see the regional leaderboards (in this case, we will use your geo-location information).
1.1.6 When you want to use features such as voice chat interaction (including microphone permissions on your mobile device).
We automatically collect certain data from you when you use the Game, including your IP address, physical location and device information (such as device type, network data, OS) and information regarding your use of the Game, such as date and time stamps of actions. We also collect and store your data each time you interact with us, for example, when you use in-app support to communicate with us.
You may provide additional information as part of your profile (such as gender). You may also provide or generate information when you communicate with other users in the Game (e.g., chat log data, chat content).
2.1 We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) ("Cookies") to enhance your experience using the Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
2.2 You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) or web browser (in the case of the Community Website) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game may be unable to operate as designed.
Our services may contain links to external websites. We make no representations as to the quality, suitability, functionality or legality of the material on external websites that are linked to, or to any goods and services available from such websites. This Policy does not extend to your use of such external websites. You are advised to read the privacy policy or statement of such external websites before using them.
We will use the data in the following ways and in accordance with the following legal bases:
(ID on social media accounts like Facebook, Twitter, Game Center, Google Play, Apple, collectively defined as "Social ID", Open ID, nickname, email address, avatar.) We use Registration Information to set-up your accounts, allow you to log-in to the Game and provide Services to you.
(Device ID, Device Type, Operating System, CPU, RAM, IP address, MAC address.) We use this information to provide and improve the Game Services such as: to allow you to download and install the Game on their devices; to record and keep track of requests from you of the Game; to detect your network and device status when you are playing the Game; and to correct bugs or errors that occur when you are playing the Game.
(Name, Email, Address, Phone Number, and Instant Messaging Account.) We use this information to send notifications to you to inform you of our promotional activities and any rewards you are entitled to.
We use this information to provide some Location Based Services such as forming a team with people nearby and seeing regional leaderboards.
We use this information to share certain content on social media.
(Gender, age, photo and etc.) We use this information to provide customized Services to you such as personal data page.
(Level, Heroes, Score, chat log and etc.) We use this information to provide Services to you as it is the basis of our Game. Use of Game Data is necessary to provide the Game.
We will store your data in a secure way, including local storage (such as game caching), databases, and server logs.
In general, we store your personal data only for such period of time as may be necessary for the purpose of the service or under such conditions as may be required by laws and regulations. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected.
6.1.1 Authorized partners of advertising and analysis Services. We will not share your personally identifiable data with partners providing advertising and analytics Services unless we have your consent.
6.1.2 Suppliers, service providers, and other partners. We send the data to support our business in the global scope of the suppliers, service providers and other partners.
We will not transfer your personal data to any company, organization or individual without your express consent.
We will not publicly disclose your personal data unless we obtain your express consent.
7.1 We are committed to maintaining the privacy and integrity of your personal data no matter where it is stored. We have data security and access policies that limit access to our systems and technology. We also protect data through the use of technological protection measures such as encryption.
7.2 Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our Services; any transmission of your data is at your own risk.
Please use complex password to help us ensure the security of your Game account. We will do our best to ensure the security of your personal data that you send to us.
Our Services are operated globally. Please be aware that information we collect, including Personal Information, will be transferred to, processed and stored in these countries/areas/regions. By using our Services or providing us with any information through them, you acknowledge this transfer, processing, and storage of your information.
We generally rely on personal data provided by you (or your authorized representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
You can opt-out of interest-based advertising on mobile applications. For personalized in-game offers opt-out, you can use the options provided in the game settings.
You have the right to inquire, correct or supplement your information. You can do this by contacting: support@sigmob.com.
You may request removal of personal data from us if: our handling violates laws; we collected without your consent; our handling seriously violates our agreement; or you no longer use our products/services.
You can give or take back your authorization consent by contacting customer service at support@sigmob.com or changing the settings of your smart mobile device.
You can apply for cancellation of your account by contacting: support@sigmob.com. After you voluntarily cancel your account, we will stop providing Services for you and delete your personal data as required by applicable law.
We will process your request within 15 days. If you are not satisfied, you can also lodge a complaint by contacting support@sigmob.com.
Under certain circumstances (national security, defense, public safety, criminal investigation, judicial independence, etc.), we will not be able to respond to your request as required by laws and regulations.
We may from time to time send you announcements when we consider it necessary (such as maintenance or security-related communications). You may not opt-out of these service-related announcements.
If you are a child (a minor under the age of 13), you are not allowed to use our Services, and we do not knowingly collect personal data from children. If you believe that we have unintentionally collected your child's personal information, you may request deletion by contacting support@sigmob.com.
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures:
Contact No.: [ — ]
Email: support@sigmob.com
Address: [ — ]
If we make any material changes to this policy, we will post the updated policy here and notify you. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
This privacy policy is part of the User Agreement of the game. For other matters not covered herein, the User Agreement shall prevail.